Legal notice
- Seller name
- Gray Parker Service Co., Ltd.
- Sales manager name
- Koji Asbestos
- Vendor address
- New River Tower 7F, 1-6-11 Shinkawa, Chuo-ku, Tokyo
- Vendor contact information
- Phone number:
Email address: support@koupenchan-store.jp
For inquiries, please contactContact pagePlease contact us from. - Necessary charges other than product price
- 10% consumption tax and shipping fee will be charged.
Hokkaido ￥1,320
Tohoku ￥1,100
Kanto ￥990
Chubu ￥990
Kinki ￥1,045
China ￥1,100
Shikoku ￥1,100
Kyushu ￥1,320
Okinawa ￥4,070
*All prices include tax.
Free shipping for purchases over ¥11,000 including tax
We charge a flat rate of 1,320 yen (tax included) nationwide, and are not eligible for free shipping.
*Okinawa is not eligible for e-gifts.
- Regarding contract nonconformity
- In principle, any non-conformity to the contract (initial defects, wrongly shipped product, etc.) discovered within 7 days of the product's arrival date will be replaced. However, if we do not have replacement stock or if we determine that replacement is inappropriate, we will issue a refund.
- Sales quantity
- Please check the purchase page for each product as there may be restrictions on sales quantity depending on the product.
- Delivery time
- With the exception of some products, in-stock items will be shipped within 7 business days from the day after your order, and pre-order items will be shipped within 7 business days from the scheduled shipping date.
Delivery may be delayed due to weather, natural disasters, power outages, system troubles, incidents/accidents, or other reasons, or delivery may not be possible at the specified delivery date and time. The Company shall not be liable for any damage caused to the customer or a third party in these cases unless the damage was caused by the Company's intention or negligence.
- Payment method
- ・Credit card
・Apple Pay
・Smartphone payment (PayPay / au Pay / Rakuten Pay / d Payment)
・Deferred payment Paidy - Payment deadline
- ・Credit card: It depends on the rules of the credit card service provider used at the time of payment, so please check the terms and conditions of that company.
・Apple Pay: Depends on the payment method set, so please check the terms of use of each service provider for details.
・Smartphone payment: Depends on the payment method set, so please check the terms of use of each service provider for details.
・Deferred payment Paidy: Payment will be made the following month after use, but please check the terms and conditions of the service provider for details. - Deadline for exchanges and returns due to contract nonconformity (initial defects, wrong shipped product, etc.)
- Please contact us using the inquiry form within the exchange/return deadline (within 7 days after receiving the product).
We will not be able to respond after the above period.
・Exchange/return requests made after the corresponding period has passed from the date of product arrival due to long-term storage, etc.
・Products returned without prior notice (Please be sure to contact us in advance if you wish to exchange or return the product.)
・Products that are scratched or damaged due to customer use
・Requests from people other than the purchaser (excluding cases where the request is made by an agent whose authority of representation has been certified in the manner specified by our company).
・When purchased at a store outside of this site (including, but not limited to, auction sites, permanent stores, physical stores, and internet stores)
・If the defect is due to manufacturing characteristics and does not fall under the category of initial defect. - return shipping fee
- In the case of non-compliance with the contract (initial defect, incorrect shipped product, etc.), we will respond by paying on delivery at our store.