Information regarding the start of freight collection when delivery address is changed (forwarded) by Yamato Transport
NormallyKoupen-chan,코우펜짱,点赞鹅,正能量企鵝 Hanamaru Store,하나마루 스토어,花丸商店,花丸商店Thank you very much for your patronage.
Yamato Transport would like to inform you that there has been a change in regulations.
From shipments on June 1, 2023 (Thursday), freight charges will be incurred when forwarding packages.
Due to "wrong delivery address", "long-term absence", "movement", etc.If the delivery address is changed (transferred) to an address different from the address written on the invoiceA fare will be charged depending on the destination of the change.You will be responsible for paying shipping charges (cash on delivery) at the forwarding destination.
■Regarding address change (forwarding) requests after shipping from our store
With this revision,For requests to change (forward) the delivery address after the product has been shipped, please contact Yamato Transport directly.Thank you for your understanding.
*We are unable to accommodate transfer requests from our store to Yamato Transport.
*Even if the delivery status on My Page is "Unshipped," we cannot make changes to orders that are in the process of being shipped at the time we receive your notification.
*Even if you change the delivery address information on My Page, the order information before the change will not be changed.
*We cannot guarantee any additional shipping charges incurred due to forwarding.
・Please confirm that the delivery address is correct before finalizing your order.Please do so.
Please also take this opportunity to confirm the registration details regarding the "default address" registered on My Page.
→Check registered address
・For the shipping status of your order, please check the shipping status of your order history on My Page. Also, please check whether you have received the "Shipping Information" email from our store.
Even if the delivery status on My Page is "Unshipped", the shipping process may be in progress, so if you discover that you have entered a wrong delivery address or have decided on a new address, please contact our store immediately.
Please note that even if we contact you, we will not be able to make any changes if your order is still in the shipping process.
If the delivery status is "Shipped" or you have already received a "Shipping Information" email, please contact Yamato Transport directly.
Please check the Yamato Transport notice for details.
Regarding the start of fare collection when delivery address is changed (forwarded) and the end of accepting new applications for "Takkyubin Relocation and Forwarding Service"
We apologize for any inconvenience this may cause our customers, and appreciate your understanding.