notice

Payment system (au Pay) maintenance notice

0004.06.04

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. We would like to inform you that the payment system will undergo maintenance on the following dates. Maintenance overview Payment system...

Notice of suspension of receiving shipments and delivery delays in some areas due to the effects of the typhoon.

0002.06.02

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. Currently, due to the approaching typhoon, there are delays in the delivery of packages in some areas due to bad weather.In...

[Important] Notice of revisions to Terms of Use and Privacy Policy

0020.04.20

Always “Koupen-chan Hanamaru StoreThank you for using our service.In order to use this site more safely and securely, and in conjunction with the expansion of the services we provide, we...

Notice of suspension of shipment due to warehouse transfer and inventory

0017.04.17

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. We apologize for the inconvenience, but shipping will be suspended on the following dates due to warehouse transfer and inventory. We...

Notice regarding payment system failure and recovery

0016.04.16

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. Today, there was a system failure in our shop's payment system.We would like to inform you that the service has now...

Notice regarding Golden Week holiday period

0014.04.14

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage.We would like to inform you about the Golden Week holiday period. ■Shipping suspension period April 29, 2026 (Wednesday/Holiday)Saturday, May 2, 2026...