notice

Notice of system failure in payment

0017.07.17

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. Payment problems have been occurring since today, July 17th (Friday) at the following times. Fault overview Due to a problem with...

Regarding delivery of packages due to the effects of Typhoon No. 7 and the earthquake with its epicenter off the coast of Iwate Prefecture

0025.06.25

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. Currently, due to the effects of Typhoon No. 7 and the earthquake that occurred off the coast of Iwate Prefecture on...

Notice of system failure in e-gifts and recovery information *Updated June 10, 2026 15:30

0010.06.10

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. From the following time period on June 8th (Monday), there has been a problem with the e-gift email delivery system, and...

Payment system (au Pay) maintenance notice

0004.06.04

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. We would like to inform you that the payment system will undergo maintenance on the following dates. Maintenance overview Payment system...

Notice of suspension of receiving shipments and delivery delays in some areas due to the effects of the typhoon.

0002.06.02

NormallyKoupen-chan Hanamaru StoreThank you very much for your patronage. Currently, due to the approaching typhoon, there are delays in the delivery of packages in some areas due to bad weather.In...

[Important] Notice of revisions to Terms of Use and Privacy Policy

0020.04.20

Always “Koupen-chan Hanamaru StoreThank you for using our service.In order to use this site more safely and securely, and in conjunction with the expansion of the services we provide, we...